14-day money-back guarantee
We offer a 14-day money-back guarantee. If TradeMirror is not right for you, you can request a full refund within 14 days of your order date, for any reason, including simply changing your mind.
This applies to both monthly and annual subscriptions, and to the first payment taken after a free trial converts.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit https://paddle.net and enter the email address used at checkout, or contact our support team and we will arrange it with Paddle for you.
Approved refunds are returned to the original payment method. The time it takes to appear depends on your bank or card issuer.
Cancelling a subscription
Cancelling stops future renewals; your access continues until the end of the paid period. You can cancel at any time from the billing section in Settings. Cancelling on its own does not create a refund — request one within the 14-day window if you also want your payment returned.
Statutory rights
Nothing in this policy limits any statutory cancellation or refund rights you have under the consumer law of your country. Paddle's own refund policy is available at https://www.paddle.com/legal/refund-policy.
This document is a drafting placeholder produced inside the product for internal review. It is not legal advice and is not final. It must be reviewed, completed and approved by qualified legal counsel in each launch jurisdiction before public launch.